Frequently Asked Questions

Q. What is an asset?
Q. Why identify my assets/property?
Q. I've never used property identification. What should I do to get started?
Q. What's the difference between an asset identification tag and a property identification tag?
Q. How should property identification tags be applied?
Q. What is the difference between standard and tamper-evident material?
Q. Wouldn't someone be able to just scratch off the information printed on the tag?
Q. Do I need to specify an adhesive for my tags?
Q. What is bar code symbology?
Q. Should I use a bar code on my tags?
Q. Should I use serial numbers on my tags?
Q. What does sequential numbering mean?
Q. Can I order different color tags or do they all have to be one color?
Q. Can the prefix and suffix be alpha characters?
Q. What is a tag header?
Q. How many lines of text can I use?
Q. What is the maximum number of characters per line?
Q. How can I see the full height of the design screen?
Q. Will I receive a proof of my completed design?
Q. How long will it take to receive my order?
Q. Is the color I see on screen the actual color of my tag?
Q. How do I know which size tag to choose?
Q. How should Asset Identification Tags be applied?

Q.

What is an asset?
A. An asset is any piece of your company's property, which is not consumable. Examples include computers, printers, copy machines, fax machines, office furniture, cell phones, hand-held electronic organizers, cameras, tools, fire extinguishers, electrical appliances, warehouse and manufacturing equipment and machinery.(back to top)

Q.

Why identify my assets/property?
A.

Identifying your property, from tools and warehouse equipment to office furniture and computers, will help you:

 

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Control assets.

 

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Deter theft and pilferage.

 

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Maintain a record of information for insurance and police purposes.

 

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Recover lost and stolen items.

 

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Prosecute criminal behavior, which in turn will deter future theft.

 

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Provide visual reminders of service contracts, lease agreements, etc. (back to top)

Q.

I've never used property identification. What should I do to get started?
A.

Getting started is easy, but a little planning up front goes a long way toward making the project proceed smoothly:

 

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Clarify your goals

 

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Assign responsibility

 

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List type of assets to be marked

 

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Consider tracking method

(back to top)

Q.

What's the difference between an asset identification tag and a property identification tag?
A. There's no difference. Identification tags (or labels) are asset tags in some companies and called property tags in other companies. Sometimes the distinction is used between profit organizations (asset tags) and nonprofit organizations (property tags).(back to top)

Q.

How should property identification tags be applied?
A.

The following easy steps will ensure the best adhesion of your property identification tags to your assets:

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Select the best location for the tag… a location that is hidden is best.

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Select an area that is flat and smooth.

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The surface should be dry and free of contaminates (clean with a cleaning solvent or alcohol if necessary and let dry).

•

Be sure not to touch the adhesive on the back of the tag.

•

Apply firm pressure to the tag to ensure total contact of the adhesive with the asset surface.

•

Apply tags at 50 degrees F (recommended minimum application temperature).

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Bond strength will increase with time. As a rule of thumb, the bond strength 48 hours after application, is about twice as strong as it is after one hour. The bond strength will increase up to one year. Properly applied property identification tags will last a lifetime!

(back to top)

Q.

What is the difference between standard and tamper-evident material?
A. Our standard material is metalized-polyester with permanent adhesive for either indoor or outdoor use. Tamper-Evident adhesive leaves a checkerboard pattern when the tag removal is attempted. This is ideal for situations where security is a concern.(back to top)

Q.

Wouldn't someone be able to just scratch off the information printed on the tag?
A.

No. Tags are tamper-resistant. We subsurface print all of your custom information so it cannot be rubbed or scratched off. (back to top)

Q.

Do I need to specify an adhesive for my tags?
A.

No. These tags have a specially formulated adhesive for sticking to a wide variety of surfaces. (back to top)

Q.

What is bar code symbology?
A. Symbology is the term used to describe the series of characters used to form a complete scannable entity. These characters include start/stop characters, quiet zones, data characters, and check characters. Code 39, sometimes referred to as 3 of 9, is the most common symbology used. This encodes 44 different alphabetic, numeric and graphic characters. The next most common symbology is Code 128, which is a high density, alphanumeric bar code symbology commonly used in retail and shipping. (back to top)

Q.

Should I use a bar code on my tags?
A. It depends on how your company tracks assets and what you are using the tags for. Bar codes give you error-free, machine-readable, unduplicated identification for your company property. (back to top)

Q.

Should I use serial numbers on my tags?
A. Using a numbering sequence is important if you use the asset tags for any tracking or recording purposes. Examples include fixed asset accounting, inventory control, quality, calibration or maintenance control. (back to top)

Q.

What does sequential numbering mean?
A. Sequential numbering on asset identification tags means that your tags will be arranged in a number sequence starting with the number you provide. For example: 10123, 10124, 10125, etc. (back to top)

Q.

Can I order different color tags or do they all have to be one color?
A. Yes, you can order different color tags. You will need to enter each color as a separate order. Create your tag, select your first color, numbering sequence and quantity and submit order to shopping cart. (back to top)

Q.

Can the prefix and suffix be alpha characters?
A. Yes, your prefix and suffix can be either alpha or numeric or both and will show up before and after your numbering selection respectively. NOTE: the maximum number of characters message includes all alpha and numeric characters in prefix, starting #, and suffix. (back to top)

Q.

What is a tag header?
A. The tag header is the first line of your tag. The most popular header is "PROPERTY OF". We've supplied some common tag header options for you to choose from or you can select "None" and create your own in the first line of text. There is also a check box to the right of the Tag Header that you can un-check if you prefer the header to display in upper and lower case letters instead of ALL CAPS. (back to top)

Q.

How many lines of text can I use?
A. If you choose to have numbering and/or bar codes on your tags, you can have up to 3 printed lines of text above the number box. If you choose no numbering or bar code, you can have up to 5 lines of text. (back to top)

Q.

What is the maximum number of characters per line?
A. Maximum characters per line is 24 on 1 ½" x Ύ" tag and 26 characters per line on 2" x Ύ" tag. This includes punctuation and spaces. Be sure to look out for messages in red that appear if you enter more characters than can be printed on the tag. (back to top)

Q.

How can I see the full height of the design screen?
A. In Internet Explorer, hit F11 for the full-screen mode. To return to normal mode, hit F11 again. In Netscape, right click in the lower frame of Netscape and select "open target in new window" from the pop-up menu. (back to top)

Q.

Will I receive a proof of my completed design?
A. No. A proof is not needed. The design you create will be manufactured to your specifications and therefore serves as your proof. Before submitting your order to the shopping cart, please review your tag carefully. Make sure words that should be ALL CAPS or Upper/Lower case are represented properly, that punctuation is present where it should be, and that spacing between words is accurate. (back to top)

Q.

How long will it take to receive my order?
A. We process all orders in one day so orders of less than 5,000 tags are produced within 48 hours. (back to top)

Q.

Is the color I see on screen the actual color of my tag?
A. We have tried to represent the colors on screen as closely as possible to the actual tag colors. But, some screen colors vary so there may be a slight variation in the tag versus the color depicted on your screen. (back to top)

Q.

How do I know which size tag to choose?
A. Our most popular size tag is 1.50 x 0.75", which seems to work for most property identification needs. If you need a larger tag or need more space for longer wordings or numbers, choose the 2.00" x .75" tag. (back to top)

Q.

How should Asset Identification Tags be applied?
A. The following easy steps will ensure the best adhesion of your Asset Identification Tags to your assets:

•

Select the best location for the tag… a location that is hidden is best.

•

Select an area that is flat and smooth.

•

The surface should be dry and free of contaminates (clean with a cleaning solvent or alcohol if necessary and let dry).

•

Be sure not to touch the adhesive on the back of the tag.

•

Apply firm pressure to the tag to ensure total contact of the adhesive with the asset surface.

•

Apply tags at +50 degrees F minimum application temperature.

•  Be sure to not touch the adhesive on the back of the tag.

•

Bond strength will increase with time. As a rule of thumb, the bond strength 48 hours after application is about 2x as strong as it is after one hour. The bond strength will increase up to one year.
Properly applied Asset Identification Tags will last a lifetime! (back to top)


 

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