Frequently Asked Questions
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| What is the difference between a sign with a header versus no header? | |
| A. | We are offering 3 of our most popular sign headers: "No Parking",
"Symbol of Access" and "Reserved For". When you select a sign header, you
are designing a semi-custom sign therefore you get a reduced price versus
a completely custom sign (with no header).
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| How come when I choose a Sign Header I cannot change the size of my sign? | |
| A. |
We are offering the
industry standard size, 12" w x 18" h, for all signs with headers. If you
would like a larger or smaller sign, you will need to select "No Header"
and create a completely custom sign.
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| Why can't I design a steel traffic sign? | |
| A. | The industry is moving towards aluminum signs as they have better
outdoor durability, will not rust, and are more economical.
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| Why are the Header signs less expensive than the No Header signs? | |
| A. | The Header signs are semi-custom, you just select the wording you
want to appear under the header or graphic. The No Header signs are
completely custom and therefore cost a little more.
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| How do I mount my sign? | |
| A. | After you design your traffic or parking sign and add it to your
shopping cart, you will be presented with some sign posts available for
purchase. For more information on sign posts, see
Mounting NEW
Options.
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| How do I change my design once my design has already been submitted to the shopping cart? | |
| A. | If you need to change your design after you've
already submitted your design to the shopping cart, you must delete the
design in your shopping cart, go back to the design application and
redesign your sign and resubmit to the shopping cart. This safety feature
we've built into the program to ensure the accuracy of your order. (back to
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| Can I see my sign design in actual size? | |
| A. | Because these signs can be up to 18" wide and 24"
high, it is not possible to show you your sign design in actual size. Even
though the sign design you see is smaller, everything will be in
proportion.
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| How can I see the full height of the design screen? | |
| A. | In Internet Explorer, hit F11 for the full-screen
mode. To return to normal mode, hit F11 again. In Netscape, right click in
the lower frame of Netscape and select "open target in new window" from
the pop-up menu.
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| When I print the page I get a black box where the sign design is? | |
| A. | To print the background image and colors, in
Internet Explorer go to "Internet Options" and check "Print background
colors and images".
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| Will I receive a proof of my completed design? | |
| A. | No, a proof is not needed. The design you create
will be manufactured to your specifications and therefore serves as your
proof. Before submitting your order to the shopping cart, please review
your sign carefully.
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| How long will it take to receive my order? | |
| A. | We ship all custom traffic & parking sign
orders of less than 25 signs within 2 business days. Therefore, depending
on your geographic location, you will normally receive your custom sign
within 3-5 business days. For orders of 25 signs or more, you will receive
your custom signs withing 5-7 business days.
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| Is the color I see on screen the actual color of my sign? | |
| A. | We have tried to represent the colors on screen as
closely as possible to the actual sign colors. However, some screen colors
vary so there may be a slight variation in the sign versus the color
depicted on your screen.
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| What is the return policy for custom traffic sign orders? | |
| A. | Traffic signs are created to your specifications and wording. Due to the custom nature of product, all orders are final. (back to top)
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